Returns & Exchanges

At GreenParadiseLive, we want you to be completely satisfied with your home decor and botanical purchases. If your items arrive damaged or don't meet your expectations, we offer a 30-day return window to ensure your living space remains perfect.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and a brief reason for the return.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all fragile home goods are securely padded to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.